Shipping Rules and Return Policy
55 West Mystic Avenue
P.O. Box 99
West Mystic, CT 06388
- All items ordered after 2:00p.m. EST will ship the following business day. We do not ship on Saturday or Sunday.
- You will receive an order confirmation email and a shipping confirmation email to the email address you provide during your ordering process. You may also call us with shipping inquiries at (631) 604-4849.
- All packages are sent by USPS Standard Mail and USPS Priority Mail Express with tracking numbers provided for your convenience.
- All purchases of $50.00 or more qualify for free shipping via USPS standard shipping option with tracking. Priority Mail Express with tracking charges will vary depending on the total and size of your order.
- If you have ANY questions about expedited shipping or if you need help at any point during your ordering process, please contact us at firstname.lastname@example.org or phone us at (631) 604-4849. We can make everything right for you.
- All international orders are shipped via USPS Standard Mail with tracking for a flat fee of $25.00. Contact us with any international shipping questions at email@example.com or call us at (631) 604-4849
- All orders including international are shipped via USPS. Lohibition is not responsible for any special duties, fees, taxes, or fines your country or state may have in place for accepting parcels from the USA. You are responsible for payment should there be any additional monies required to be paid at your border or post office.
- Lohibition is not responsible for any lost, stolen, or packages that have been damaged in the shipping process. We will however help you to the best of our ability to recover costs from the USPS in the unlikely event that they should lose or damage your package. Please contact us immediately if you should have any problem with your package.
- Please note that we do not accept returns of body care products, intimate apparel, earrings, any personalized or custom-made products, final sale merchandise, or products that are specified as non-returnable in its description, unless they are faulty. Any exceptions to this policy will be listed under product details on the product page. Returns are not allowed on any pop-up shop purchases.
- We do not accept exchanges as items may sell out while the requested exchange is returned and processed.
- In order to receive a refund on eligible merchandise you must contact us within 7 days of receiving your purchase and you must return the merchandise to Lohibition within 30 days of your order date.
- Returns on items eligible for refund are accepted within 30 days of the order date. Items must be returned unopened/unused, with tags, and in their original packaging.
- Products returned after 30 days are not eligible for a refund or exchange. We do not offer store credit.
- Please contact us to arrange a return so that you can receive a return code. You must clearly mark the outside of your return package with the return code. Packages mailed without acquiring a return code will be mailed back to the sender unopened and a refund will not be issued.
- A refund will be issued once we have received your returned items in its original condition. Any items that are damaged when we receive them are not eligible for refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the product price. Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on your their processing times. This can vary greatly between credit card issuers.
- Lohibition does not store your credit card information on our website or on our servers. At no point does Lohibition have direct access to your credit card information as all transactions are handled through PayPal. We do not offer store credit lines, monthly billing services, or credit lines for retail customers or wholesale customers or custom orders.
- You may email us at firstname.lastname@example.org at any time or call us at (631) 604-4849
Monday - Saturday 10:00 a.m.- 7:00 p.m. EST. and we will be happy to help you place an order or answer any questions you may have.
- Shipping costs are nonrefundable. We currently do not offer store credit or exchanges. Gift certificates are not available at this time.
- Please send all merchandise returns with the return code posted on the outside of the box and all other correspondence to the following address:
55 West Mystic Avenue
P.O. Box 99
West Mystic, CT 06388
Always Consult a Medical Professional
Lohibition Body Care Products may contain essential oils, natural herbs, and other ingredients that may negatively impact pregnant or nursing women. Do not use Lohibition products if you have a nut allergy. Please contact your doctor before using Lohibition Brand or ANY similar products made by companies that are or are not affiliated with Lohibition if you are pregnant or nursing or are taking medication that requires specific dietary restrictions or if you are taking medications that would have harmful reactions when paired with essential oils or herbs. Do not use our products on children unless you have consulted their doctors. Lohibition products are intended for adult use only as younger skin and bodies have different needs than adult skin and bodies. Nothing written on our website or linked to from our website should be construed as professional medical advice or be used in place of professional medical advice. For any and all ailments of a mental and/or physical nature, you should and must contact a medical professional. Lohibition offers enhancements to your life, not replacements of professional medical treatments and we are not responsible in any way for the outcome of your health should you forgo professional medical advice and/or treatment. You assume all responsibility and risks and acknowledge that you the consumer are solely responsible for your safety and well being when you purchase and/or use any product made by, distributed by, promoted by or associated with Lohibition and/or any affiliate or associated companies seen on, mentioned by or referenced and/or linked to on our website, pop up shops, gardens, studios, or private boutique.
All Rights Reserved. Every Single One of Them.
All photography, writing, and Lohibition brand items for sale in our shop are original to and are the sole property of Lohibition LLC and may not be used in any way without our explicit permission. Should you wish to purchase, post, or use any image, item, photography, or article please email us through the appropriate email in our Contact Info section. We expect and demand credit on any repostings on social media that originate from either www.lohibition.com or any of our social media accounts, blogs, or advertising. Any use of anything covered under copyright laws will result in penalties, fines, lawyer activities, finger wagging, shame, and frown emoji laced emails.